Dear Customers,

We are all in unprecedented times and as Novel Coronavirus continues to spread we fully understand how concerned you must all be, as are we. However, we want to reassure all our customers that we are committed to providing ongoing first class service throughout this period of uncertainty.

We are experiencing higher call volumes than normal and plans are in place to ensure everyone is able to get their query answered. If you are struggling to get through to us, please accept our apologies and we will strive to answer your calls as quickly as possible.

Alternatively, you can email us at: reply@cateringinsurance.co.uk

We certainly understand our business owners are particularly concerned and are now preparing for the potential impact on their businesses. We have already received queries concerning insurance coverage. As a broker we place insurance with various insurers dependant on the clients demands and needs.

Therefore, if you are unsure how your insurance policy will perform in this current situation:

Please review your policy wording in conjuction with your policy schedule.
If you need to make a claim please refer to your policy wording for your insurer’s contact details
We are all in an ever changing situation and we will endeavor to keep all of our customers up to date as much as we possibly can.

Please keep referring back to our website for regular updates.

Government Guidelines on COVID-19 for Businesses:
As a business owner, your business might be impacted by the COVID-19 virus in some way or another. It is important for you to know what kind of support the government offers to businesses in relation to COVID-19. The government has now released some guidelines on what support is available to businesses.

Please click on this link to read these guidelines: https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19